Features
Everything the platform includes.
Grouped by discipline. Configurable per plan. Fully API-accessible.
ITSM
- Incident Management with SLA engine
- Change Management with CAB approvals
- Release Management with rollback plans
- Problem Management with Known Error DB
- Service Catalogue & Request fulfilment
- Enterprise Asset Register
- CMDB with relationship graph
- Knowledge Base with AI recommendations
- Multi-channel ticket engine (email, portal, API)